Hawaiian Airlines Cancellation Policy: Everything You Need to Know

Hawaiian Airlines Cancellation Policy: Everything You Need to Know

Travel plans can be derailed at a moment’s notice, and you’ll want to understand your airline’s cancellation policy. Hawaiian Airlines provides a more regimented plan of action for cancellations, leaving few details out and guiding you through the process. In this article, we are going to break down the most important things to know about Hawaiian Airlines' cancellation policy including fees and refunds as well as when and how to cancel your flight.

Hawaiian Airlines 24-Hour Cancellation: How it Can Save You Money on Airfare

The Hawaiian Airlines Cancellation Policy also features a 24-hour risk-free cancellation if you book a flight 7 days in advance, you can cancel the same for free too.

  • Timeframe for the Appointment Cancellation: You must cancel the appointment within 24 hours of the time the appointment was booked.
  • Advance Purchase: 7 days advance purchase is required. ​

If both conditions are true then passengers are entitled to a full refund on the original form of payment. This policy is in place for all fare types, including non-refundable fares such as Main Cabin Basic.

Refundable Versus Non-Refundable Tickets

It is really important to know the difference between refundable tickets and non-refundable tickets:

  • Refundable Tickets: Passengers can cancel and get a full refund on refundable ticket at any point before departure.
  • Non-Refundable Tickets: Although this ticket type is typically a bit cheaper, there are additional restrictions. After that, if you have to cancel, you may lose the value of your ticket. Hawaiian Airlines may also allow you to take the trip at a later date with travel credits that are normally valid for one year from the time you made the original booking.

Cancellation Fees

Should a traveler cancel a flight past the 24-hour risk-free period, then Hawaiian airlines will charge cancellation fees according to the kind of fare and destination:​

  • Main Cabin Basic: Nonrefundable and nave of financing available, but tickets will be forfeited upon failure to cancel. ​
  • Other Fare Types: Between $100 and $500 depending on your fare rules and place of departure. ​

Refunds Special Considerations

Some exceptions that might make you eligible for a refund other than the regular cancellation policy include:​

  • Hawaiian Airlines Flight Cancellations: If Hawaiian Airlines cancels your flight, you will receive a full refund. ​
  • Material Flight Visual Time Schedule Change: In the event you are experiencing a material delay, you can choose to receive a refund. ​
  • Medical Emergency: If you are hospitalized, you can request a refund, with the submission of a Medical Waiver Request form.

How to Cancel Hawaiian Airlines Flight

Travelers are able to cancel a Hawaiian Airlines flight in the following manners:

  • Online: Head to the Hawaiian Airlines website, Go to 'Manage Flights', and fill out the customer's request form to cancel your reservation. ​
  • Mobile App: The Hawaiian Airlines mobile app allows you to manage and cancel your flight. ​
  • Customer service: You can contact Hawaiian Airlines' customer service to cancel. ​

Please note if you booked with a third-party travel agency, you will need to contact the agency directly to process the cancellation. ​

How to Avoid Fees due to Cancellations

To minimize or avoid cancellation fees:

  • Book Refundable Fares: Opt for refundable fares if your travel plans are uncertain.
  • Take advantage of 24-Hour Cancellation: Cancel within 24 hours of booking to get the discount without any cancellation charges. ​
  • Don't Forget Travel Insurance: Invest in travel insurance that covers potential unexpected circumstances which could require cancellation. ​
  • Check your status: Stay updated on any schedule changes or flight cancellations by checking your flight status and reading alerts from your airline. ​

Conclusion

Scrolling around the Hawaiian Airlines cancellation policy, in fact, is all but easy if you can hardly grasp the core provisions. By staying within the 24-hour window for cancellations, knowing which fares are refundable and which are not, and understanding exceptions that may allow you to obtain a refund, fliers can assert some power over their travel plans. As always, check the fare rules and cancellation policies before booking.